1. GENERAL TERMS

The Sanilia.gr website is the official online store of the company "VIOTECHNIA OMPRELLON ILIOU SANILIA MONOPROSOPI ETAIREIA PERIORISMENIS EUTHYNIS" with VAT number 095450790, DOY: PALLINIS, whose activity is the manufacture of shading systems. The headquarters of the company is located at Agiou Athanasiou 39, in Marathonas with No. GEMI 000624201000. The online store's service hotline is 22940 66960. The use of the electronic services of sanilia.gr by the visitor/user presupposes his unreserved agreement with the following terms of use. Therefore, the user must carefully read these terms before using the website's services. If a user does not agree with these terms, then he must refrain from visiting, using the website as well as from any transaction or use of the services of the online store. sanilia.gr reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems it necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store shop. The user is requested to check the content of the terms of use for possible changes. The continued use of sanilia.gr even after any changes means the user's unreserved acceptance of these terms. Contracts through the online store are drawn up in the Greek language.

2. INTELLECTUAL PROPERTY RIGHTS AND TRADEMARKS All the design of the website, the text, the graphics, the selection and its settings are the intellectual property of "sanilia.gr" and are protected according to the relevant provisions of Greek law, European law and international conventions. All rights reserved, any text or image bearing the sanilia.gr symbols are trademarks or registered trademarks and are used herein with the permission of their respective owners. 3. PROTECTION OF PERSONAL DATA In order to carry out any transaction through the online store (sanilia.gr) and to place orders for the company's products, the disclosure of some of the customer's personal information will be requested. When placing the order, the full name, the shipping address of the products, the billing address of the order (if it is different from the shipping address), the invoicing information (if payment by invoice has been selected), the number of a contact telephone number, the electronic address (e-mail) and in cases where the payment is made by credit card, the number, the expiry date of the card and the three-digit security code. Are my details disclosed to third parties? This data is processed by the company in accordance with article 7A par. 1 (b) Law 2472/1997, for the purpose of implementing the order given by the customer and in no way will they be disclosed, made public or sold to third parties, except if the procedure defined by the legislation for the lifting of confidentiality (Law 2225/1994) or any obligations arising from the application of Directive 24/2006 is initiated. The credit card details are not stored in the company's storage media during the transaction, but are registered directly in a secure environment provided by the respective cooperating bank that clears credit and debit card transactions. Why are you giving your personal information? sanilia.gr makes use of the information you provide during the electronic submission of the form, in order to contact you regarding: (1) the delivery of the order to your location, (2) for customer identification if this is deemed necessary, (3) for new products offered by sanilia.gr (4) special offers and company news. You have the possibility to choose not to receive such communications by sending your request via e-mail to the electronic address info@sanilia.gr. The registration of your personal data on your part means that you consent to this data being used by sanilia.gr for the reasons mentioned above. sanilia.gr provides its customers with the security level mentioned herein. In no other case can sanilia.gr and its online store (sanilia.gr) share your personal information with third parties without your prior consent, unless this is required through legal means.

Cookies.

What are cookies? Cookies are small text files that are stored in the browser while browsing the internet. Their basic function is the disclosure of browser data. Depending on their duration, cookies are either "temporary" (session cookies) or "persistent" (persistent cookies). "Temporary" cookies are automatically deleted when you close your browser. "Sticks" remain stored on the terminal equipment until their predetermined validity period is completed. Our company uses certain cookies with the main purpose of making our website more functional and user-friendly. What Kinds of Cookies Do We Use? Our Company uses "temporary cookies" for the following purposes: To automatically identify you as a registered user after you log in or to browse secure subpages. For your automatic identification when making purchases and which are necessary for the normal operation of the "electronic shopping cart" application Furthermore, we use "persistent cookies" for the following purposes: To improve the performance of our website. To personalize your interface and personalize the way our website works. To provide online content relevant to your choices and interests For the "Remember Me" feature What Kinds of Data are collected through the use of Cookies? All the data we collect from the use of cookies through sanilia.gr are processed and stored exclusively in the form of anonymous statistical data and do not bear any direct connection to your person. Also, our company does not sell or trade data collected in this way. Through our cookies we collect and process the following types of data: Data identifying the user's terminal equipment and internet protocol address. Navigation data within the website. Product/service preference information. How Can You Disable the Use of Cookies? In the event that you wish to activate or deactivate the use of cookies from your browser settings, depending on your browser, visit the following websites to learn about the necessary related actions

Internet Explorer http://support.microsoft.com/kb/278835
Firefox http://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
Chrome http://support.google.com/accounts/answer/61416?hl=en
Opera http://www.opera.com/browser/tutorials/security/privacy/
Safari http://support.apple.com/kb/PH5042
Safari for iPad and iPhone http://support.apple.com/kb/HT1677

4. PRODUCTS – INFORMATION PROVIDED – AVAILABILITY – FEATURES – LIMITATION OF LIABILITY sanilia.gr is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the identity of sanilia.gr as well as the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by electronic data entries made due to error/mistake in common experience and is entitled to correct them whenever it becomes aware of them. sanilia.gr, in the context of its transactions from the online store, is not responsible and has no obligation to compensate for any possible damage or loss resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs the interested customer on the basis of the data kept about the availability or non-availability and undertakes, in the event of a change in these data, the obligation to promptly inform the customers of the non-availability when and in the event she bears no further responsibility. In no case shall sanilia.gr be civilly or criminally liable for any damage (positive, special or consequential, which indicatively and not restrictively, disjunctively or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that may suffered by a visitor of the online store or a third party from a cause related to the operation or non-operation and/or the use of the website and/or inability to provide services and/or products and/or information available from it and/or from any non permitted third-party interventions in products and/or services and/or information available through it. In the event that an amount is paid by the customer upon completion of the order from his side, but the company is unable to proceed with the sale due to lack of availability of the selected item, then the company is obliged to immediately inform the customer and return the amount paid to the bank account that he will indicate, in any banking institution in Greece to which the depositor is a beneficiary.

5. ORDERING PRODUCTS - CONSUMER PROTECTION Every order through the sanilia.gr online store constitutes the conclusion of a distance sales contract, which is governed by the legislative framework of Law 2251/1994 (as applicable), as well as the adaptation of Greek legislation to Directive 2011/83/EU of European Parliament and Council of October 25, 2011, on consumer rights, amending Directive 93/13/EEC of the Council and Directive 1999/44/EC of the European Parliament and of the Council. The user has the right to enter into a valid order through the online store, as long as he is legally competent in compliance with the provisions of the Civil Code (attainment of 18 years of age and non-observance of judicial assistance in concluding a sales contract). Orders can also be placed by legal representatives of legal entities. 6. ORDER THROUGH THE ELECTRONIC STORE ORDER CONDITIONS In order to place an order in the sanilia.gr online store, it is necessary on the one hand to complete the special form with the necessary information for the conclusion of the sales contract and on the other hand the customer's unreserved acceptance of the terms of the sales contract and the terms of use, in particular the collection and use of personal data, as detailed above. On all pages of the sanilia.gr online store and next to each product available for purchase, there is the sign "Add to Cart". Choose the products you want and then press the "Shopping cart" button on the top right of your screen. Ordering process The order is completed in 3 steps. In the 1st step, you choose the shipping method of your order. In the 2nd step you choose the payment method for your order. In the 3rd step you confirm your order. You are given the option to choose to pay with 1) Cash on delivery In this case, the customer will be charged with the transport charge indicated in the order process (VAT included). 2) Credit card. Charge your credit or debit card. The card is charged on the day the product shipping process begins. The sanilia.gr online store has taken all the necessary measures for the security of your transactions through your credit card and all credit card holders are subject to validity checks. By choosing the specific payment method, you will be taken to a secure transaction environment, where you will be asked for all your card details. It is important to provide a contact phone number and a valid email address. In case your credit card is not approved by your bank, the company reserves the right to cancel your order. 3) Deposit to a bank account (with the selection you will be shown the available accounts) Your order will be on hold until the bank confirms that the amount has been deposited. Usually the waiting time to receive a confirmation is up to 2 business hours. To facilitate the process, please send us a copy of the deposit along with the order number and your name to the e-mail address info@sanilia.gr. Alternatively, you can send us the date, bank, and reason for the deposit, along with the order number, your name and a phone number at the above email address. In case of non-deposit within 2 working days, your order will be cancelled. In the event that there is a pending order in your order, we will contact you on the information you have provided us. In the event that you do not receive a relevant e-mail confirming your order or our notification by telephone, it is your obligation to inform us without delay, as there may be a problem with the contact information you have provided. sanilia.gr bears no responsibility in the event that you have entered your contact information incorrectly, as a result of which it is not possible to contact you.